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FAQ

How does the program work?
You pledge to make a monthly contribution through a transfer from your bank or credit card account. You join by filling out an enrollment form, or authorizing one of our phone representatives to enroll you.

What record will I have of my pledge?
The amount of your pledge will appear on your credit card or bank statement on either the 3rd or the 18th of every month, depending on the date of your first monthly contribution. If you'd prefer one day over the other, just let us know.

What is the minimum contribution?
The minimum monthly contribution is $10, set to ensure that the program meets its goal of maximizing efficiency.

How long do contributions continue?
Your contributions continue on an ongoing basis. One of the key features of the program is that it eliminates the costly and time-consuming renewal process. You won’t have to wonder if you’ve made your renewal contribution already—your contributions are steady and consistent. And it’s paperless.

What if I change my mind?
You are in control at all times. You can stop the contributions at any time, or change the date or amount of your monthly contribution by sending an e-mail to monthlysupporters@environmentmassachusetts.org. Or call us at 1-800-401-6511, the preferred method for updating bank or credit card account information.